Frequently Asked Questions

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Written by Ian Deming
FAQ's

How do I create an account?

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Written by Ian Deming
Updated over a week ago

How do I create an account with Facebook?

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Written by Ian Deming
Updated over a week ago

How do I create an account with Google?

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Written by Ian Deming
Updated over a week ago

How do I create an account with my phone number?

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Written by Ian Deming
Updated over a week ago

How do I add Joyn to my home screen?

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Written by Ian Deming
Updated over a week ago

Finding Class locations

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Written by Ian Deming
Updated over a week ago

Is there a way to search for specific classes by keyword?

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Written by Ian Deming
Updated over a week ago

How do I sign up for a class?

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Written by Ian Deming
Updated over a week ago

How do I pay for a class?

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Updated over a week ago

Can I bring a friend with me to a class on Joyn?

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Written by Ian Deming
Updated over a week ago

What current credit cards do you accept?

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Written by Ian Deming
Updated over a week ago

Do I need to sign a waiver before attending a class?

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Written by Ian Deming
Updated over a week ago

I signed up for a class but did not get a confirmation email.

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Written by Ian Deming
Updated over a week ago

I'm having issues purchasing a class. What do I do?

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Written by Ian Deming
Updated over a week ago

How do I cancel a class that I signed up for?

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Written by Ian Deming
Updated over a week ago

Cancellation Policy

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Updated over a week ago

How do I get a refund for a class I paid for?

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Written by Ian Deming
Updated over a week ago

How do I get a refund for a class package purchase?

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Written by Ian Deming
Updated over a week ago

How do I change my credit card information

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Written by Ian Deming
Updated over a week ago

Is there a way to save classes I like or favorite a class?

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Written by Ian Deming
Updated over a week ago

Can I see which classes I've attended in the past?

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Written by Ian Deming
Updated over a week ago

Can I use my 3 free classes for any class?

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Written by Ian Deming
Updated over a week ago

3 free classes promotion

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Written by Ian Deming
Updated over a week ago

How do I update my profile?

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Written by Ian Deming
Updated over a week ago

How do I update my notifications?

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Written by Ian Deming
Updated over a week ago

What if I have more questions?

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Written by Ian Deming
Updated over a week ago